Outsourcing your IT support with us is very cost effective. Per PC user, per week, our telephone and remote support costs less than one would imagine.
We resolve 90% of issues in one phone call. With guaranteed response times and a single point of contact for all your IT issues, we can look after your day-to-day IT dilemmas - leaving you to take care of your business.
OHC's dedicated HelpDesk has extensive experience in supporting companies across the UK, fixing both mainstream and bespoke software problems.
The team is knowledgeable in all Microsoft platforms, major software programs and all common hardware products.
Most faults can be sorted over the phone. If we need to, we can access, (with your permission,) your computer remotely and fix the problem without you even lifting a finger. In the unlikely event that we are unable to resolve the problem or it is a hardware failure fault, we can arrange an engineer to visit you on-site.
Whether you choose to use us as your IT department or as additional support, working alongside your existing IT team, we can remove some of the pressure and deal with users directly.